Desi99 takes the protection of users' personal data seriously. This policy clearly explains what information we collect, why we collect it, how it is used, and how it is kept secure.
Desi99 uses multiple layers of security to keep your personal data safe
All your personal and financial information is secured with SSL/TLS encryption — from transmission to storage, your data remains encrypted at every step.
Desi99 never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.
You can update, delete, or download your data from your account at any time. Your data belongs to you.
All user data is stored on internationally certified secure servers. Regular backups and security audits ensure your data remains protected at all times.
Only authorized Desi99 staff can access user data, and only when necessary. All internal access is strictly logged.
In the event of a data security breach, we will notify affected users within 72 hours and take immediate remedial action.
You can request a full copy of the personal data we hold about you at any time.
If any of your information is incorrect, you can request a correction and we will update it accordingly.
Upon account closure, you may request deletion of any data that is not required to be retained under legal obligations.
You can download your data in a standard format directly from your account settings.
You may object to and opt out of your data being used for marketing or profiling purposes.
If you believe your privacy has been violated, you can file a complaint directly with us or with the relevant authority.
Desi99 (desi99.app) is a licensed online Sports Betting and gaming platform. This Privacy Policy ("Policy") explains how Desi99 collects, uses, stores, and protects the personal information of its users.
By creating an account or using our services on Desi99, you agree to this Privacy Policy. We believe transparency is the best policy — no hidden clauses, everything stated plainly.
This Policy applies to Desi99's website, mobile app, and all related services. Desi99 is not responsible for third-party sites accessed via external links — those sites operate under their own privacy policies.
Desi99 only collects information that is necessary to provide our services. Collecting unnecessary data goes against our policy. The types of information we collect include:
| Data Type | When It's Collected | Purpose |
|---|---|---|
| Name, date of birth | At Registration | Identity Verification & Age Confirmation |
| Email Address | At Registration | Communication & Account Security |
| Mobile Number | Registration / KYC | OTP Verification & Security |
| Address | During the KYC Process | Identity Verification |
| National ID / Passport | During the KYC Process | Legal Obligations (AML) |
| Payment Information | Transaction Time | Deposit & Withdrawal Processing |
Desi99 uses your data for the purposes listed below. The legal basis for each purpose is noted in brackets:
We will never use your data for any purpose you have not been informed of. Your consent will always be obtained before your data is used for any new purpose.
Desi99 uses cookies on its website to enhance site functionality and personalize your experience. Cookies are small text files stored in your browser.
You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
Desi99 retains your data only for as long as necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period |
|---|---|
| Account Information (active accounts) | For the Duration of Account Activity |
| Transaction Records | 5 years after account closure (legal obligation) |
| KYC Documents | 5 years after account closure |
| Customer Support Communications | 2 Years After Resolution |
| Session logs and IP information | 90 days |
| Marketing Consent Records | 3 years after consent withdrawal |
Once the retention period expires, data is securely deleted or anonymized.
Desi99 uses industry-standard security technology to keep your data safe. The core elements of our security framework are:
Please note that no online platform can guarantee 100% security. Keep your password strong and never share it with anyone.
Desi99 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and anyone under 18 is not permitted to open an account.
If we become aware that data has been collected from a minor, it will be deleted immediately and the account will be closed. If a parent or guardian suspects their child is using Desi99, please contact us at support@desi99.app.
Desi99's servers may be located in multiple countries. If your data is processed outside Bangladesh, we ensure that the data protection standards of that country are consistent with this Policy.
For data transfers, we ensure the following safeguards are in place:
Desi99 may update this Privacy Policy from time to time. Minor changes will be notified on the page. For significant changes, users will be informed by email at least 7 days before they take effect.
Continued use of Desi99 after any policy update will be considered acceptance of the revised terms. We recommend checking this page regularly.
For any questions, requests, or complaints regarding this Privacy Policy, please contact us:
We will respond to data requests (access, correction, or deletion) within 30 days of receipt. For complex cases, this may take longer, but you will be informed.
Desi99 fully respects your privacy. Bet on cricket, football, and 50+ sports in a secure environment, and enjoy exclusive bonuses.
By registering, you agree to the Privacy Policy and Terms & Conditions. 18+ only.